1. Introduction
Welcome to www.itbib.gr (hereinafter referred to as “this website”), owned and operated exclusively by ITBI E.E. (VAT No. 802710056, GEMI Reg. No. 181346304000), hereinafter referred to as “we”, “our company” or “us”. The term “our services” refers to any products or services we provide online through this website.
By visiting and using this website, you agree to comply with these Terms of Use. If you do not accept these terms, please refrain from using our services.
2. Users and Customers
In these Terms, “you”, “user”, or “visitor” refers to anyone accessing the website. Customers of our online store are those who place an order through www.itbib.gr and provide their full name, contact telephone number, and email address.
When you use our services, we may request personal information that is necessary for order processing, delivery, and communication. This includes — but is not limited to — your name, address, phone number, and email. We only collect information you provide voluntarily and only for legitimate business purposes.
3. Personal Data & Privacy
We are committed to respecting and safeguarding your privacy. All personal data is handled in compliance with:

• the General Data Protection Regulation (GDPR 2016/679),
• applicable EU and Greek legislation on personal data protection,
• privacy rules for electronic communications (Law 3471/2006, as in force),
• and guidelines of the Hellenic Data Protection Authority (HDPA).

The data we collect is used for:

• processing and fulfilling orders,
• measuring website traffic and improving user experience,
• understanding customer needs regarding our products,
• contacting you regarding your orders or related inquiries.

We will never share your personal data with third parties without your explicit consent, unless required by law.
For more details, please read our Privacy Policy.
4. Account Responsibility
If you create an account on our website, you are responsible for keeping your login details secure and for all activities that occur under your account. If you suspect unauthorized access, you must notify us immediately.
5. Product Information
We make every effort to ensure the accuracy of product descriptions, prices, and availability. However, occasional errors may occur, and we reserve the right to correct them without prior notice.
6. Orders & Payment
All orders are subject to acceptance and product availability. Placing an order constitutes an offer to purchase. Payment methods are described in our Payment Methods section. We reserve the right to refuse or cancel orders at our discretion.
7. Delivery
Delivery times and shipping options are specified in our Delivery Methods section. Delays may occur due to unforeseen circumstances such as courier issues, customs, or weather conditions.
8. Intellectual Property
All content on this website — including text, images, graphics, and logos — is the property of ITBI E.E. or its licensors. Any use without prior written consent is prohibited.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
10. Changes to Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice. Any changes will be posted on this page, and continued use of the site implies acceptance of the updated terms.
11. Governing Law
These Terms are governed by the laws of Greece and the European Union. Any disputes arising will be subject to the exclusive jurisdiction of the Greek courts.

We offer the following payment options for your convenience:

1. Cash Payment upon collection from our office – Pay in cash when you pick up your order directly from our premises.
2. Credit/Debit Card – We accept Visa, MasterCard, and Maestro. All transactions are processed securely.
3. Bank Transfer – Orders are processed once payment is confirmed.
4. Cash on Delivery – Available only for deliveries within Greece.

All prices are in Euros (€) and include applicable VAT unless otherwise stated.

1. Delivery within Greece

• Standard Delivery – 2–4 business days.
• Express Delivery – 1–2 business days.

2. International Delivery
We deliver to selected EU countries. Delivery times vary by destination and will be confirmed during checkout.
3. Shipping Costs
Calculated automatically at checkout based on the order weight and delivery location.
4. Order Tracking
Once your order is shipped, you will receive a tracking number by email.
5. Delivery Delays
We are not responsible for delays caused by customs, courier services, or other factors beyond our control.

1. Introduction
This Privacy Policy describes how www.itbib.gr (operated by ITBI E.E., VAT No. 802710056, GEMI Reg. No. 181346304000) collects, uses, and protects your personal data when you visit our website or purchase our products.
We are committed to protecting your privacy and processing your personal information in compliance with:

• the General Data Protection Regulation (GDPR 2016/679),
• applicable EU and Greek data protection laws,
• privacy rules for electronic communications (Law 3471/2006, as amended),
• and the guidelines of the Hellenic Data Protection Authority (HDPA).

2. Information We Collect
We only collect personal data that is necessary for providing our services. This may include:

• Name and surname
• Billing and shipping address
• Email address
• Telephone number
• Payment details (processed securely through third-party payment providers)

We do not collect sensitive personal data unless strictly required and with your explicit consent.
3. How We Use Your Data
Your personal information may be used for:

• Processing and fulfilling your orders
• Contacting you regarding your purchases or inquiries
• Improving our products, services, and website
• Sending order updates or delivery information
• Complying with legal obligations

We do not use your data for automated decision-making or profiling without your consent.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information only with:

• Courier and delivery services (for shipping purposes)
• Payment processing providers (for order payments)
• IT service providers (for website hosting and maintenance)
• Public authorities when required by law

All third parties are contractually obliged to process your data in compliance with GDPR.
5. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where legally possible)
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Hellenic Data Protection Authority (HDPA)

To exercise your rights, contact us at itbi.beauty@gmail.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact Information
For any questions or requests regarding your personal data, please contact:
ITBI E.E.
VAT: 802710056
GEMI: 181346304000
Website: www.itbib.gr
Email: itbi.beauty@gmail.com

1. Introduction
This Cookie Policy explains how www.itbib.gr (operated by ITBI E.E., VAT No. 802710056, GEMI Reg. No. 181346304000) uses cookies and similar technologies to improve your browsing experience.
By continuing to use our website, you agree to the placement and use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your preferences, analyze usage, and improve functionality.
3. Types of Cookies We Use

• Essential Cookies – Required for the website to function properly (e.g., shopping cart, secure checkout).
• Performance Cookies – Help us understand how visitors use our website to improve functionality and user experience.
• Functional Cookies – Store your preferences such as language or region.
• Marketing Cookies – Used to deliver relevant ads and measure campaign performance.

4. Managing Cookies
You can disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
5. Changes to This Policy
We may update this Cookie Policy at any time. Any changes will be posted on this page with the updated date.